How to delete your account and data

You can delete your Filteronme account yourself at filteronme.com/delete-account — no need to contact support.

Enter your account email and we'll send a 6-digit confirmation code to that address. Enter the code and the deletion is scheduled. Nothing is deleted until you confirm, and only someone who can read that inbox can complete it.

Still subscribed? We won't delete an account while its subscription can still charge you — that would remove our record of the subscription without stopping the payments. So after you enter the code, the flow asks you to choose: delete after the subscription ends (renewal is turned off, you keep the time you paid for, and the account is deleted once it runs out), or cancel now and delete (the subscription ends immediately, and the remaining paid time is forfeited without a refund). You can also cancel yourself first at filteronme.com/billing, or filteronme.com/cancel if you can't log in.

You have 7 days to change your mind. The confirmation email includes a link that stops the deletion. After that window it runs and can't be undone.

What gets deleted: your account, saved presets, camera settings, and the support history tied to that email address.

What we keep: payment and invoice records held by our payment processor. We're required to retain those for tax and accounting purposes, so they aren't covered by a deletion request.

Never had an account? The desktop app works without one, so there may be nothing to delete — see Do I need to create an account?. Running the flow anyway is harmless.