New Windows beta available — it fixes several known issues on Windows. Get the Windows beta
Support
How can we help?
Billing and account
Account and login
- Change email or transfer subscription to another email address
- Error with verification code, try again - can't login
- How to cancel free trial
- How to extend free trial
- How to restore a purchase or access an existing subscription
- How to sign out
- Lost access to email
- Unable to get login link to Stripe billing portal
Install and setup
- Download the old Mac version
- Error installing: another installation is in progress
- How to do a full reinstall of Filteronme for Mac
- How to install and set up Filteronme on Mac
- How to install and set up Filteronme on Windows
- How to uninstall Filteronme (Mac and Windows)
- How to upgrade Filteronme on Mac
- Stuck setting up Filteronme on Mac
- The feature you are trying to use is on a network resource that is unavailable
- There's a problem with this Windows installer package
- Where is the camera extension in Mac settings?