Filteronme

Troubleshooting

Riverside audio and video out of sync

Audio/video sync issues on Riverside are usually a Riverside or hardware timing issue, not something Filteronme causes directly — Filteronme only supplies the video feed and never touches your audio.

To rule Filteronme out: do a short test recording with your regular camera selected in Riverside (Filteronme closed). If the recording is still out of sync, the cause is on the Riverside or hardware side.

Things that help in practice:

If the sync problem only happens with Filteronme selected, contact support and we'll take a look.

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